Shipping policy

Shipping Information

Thank you for choosing our products! Below, you'll find important information about our shipping process.

Shipping Times

Please allow 7-10 business days for shipping. All orders are shipped via USPS (United States Postal Service).
If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.
If you have NOT received a tracking number after 3 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact orders@seasideflameco.com. Please include your full name and order number for faster service.

Tracking Your Order

A tracking number will be provided via email once your order is shipped. You can use this tracking number to monitor the progress of your shipment.

Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
If you are not satisfied with your order for any reason, please send me an email and I will do anything I can to make it right for you.

Delivery within the USA

Delivery within the United States is typically within 3-5 business days after your order has shipped. Please note that delivery times may vary based on your location and USPS service availability.